You can use the support function within the app or email support@loke.com.au

No, to earn loyalty points you will need to make the payment via the app.

 In the “my activity” section in the app will give you a breakdown of every transaction you have made.

Your notifications might need to be turned on in your phone. Every device is slightly different, but to turn this should be located in your settings.

It’s very important to make sure you are on the latest version of the app. If you do not have automatic updates turned on all you need to do is go to the app store and search the Piccolo Me app. If it says “update” then update the app by pressing this button. If it says “installed” you are on the latest version.